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Your 24/7 Safety Companion

Getting home late, living alone or out on your own?Your safety matters just as much as your independence. Emergencies are unpredictable, but our certified security specialists are available 24/7 to support and get you the right help when needed.Sign up and be the first to know when our app goes live!

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Proudly Supported By

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Empowering Every Moment

Night Out
Enjoy the city's nightlife with total peace of mind. Whether you're heading home late or in an unfamiliar area, trust that we are on standby.

Living Alone
Enjoy independent living, worry-free. Our experts are available 24/7 to monitor your safety at your request. When a crisis is identified, we'll seek help immediately.

New Adventures
Explore your new neighbourhood and discovering favourite spots confidently, knowing that reliable professionals are always within reach if you need them.

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How it works

1. Use our app to schedule a check-in for a time that works for you — yes, even midnight.2. When your check-in is due, our 24/7 monitoring team will ask you to confirm your safety via SMS.3. If you don’t respond in time, we’ll notify your preferred contact and/or emergency services to get help on the way immediately.

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Website Privacy Policy

This Privacy Policy applies to all personal information collected by Beacon247 (we, us or our) via the website located at https://beacon247.au (Website).1. What information do we collect?The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include:
name, email address, phone number, login credentials, location data2. Types of informationThe Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable: whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.

Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive Information will be used by us only:
(a) for the primary purpose for which it was obtained;
(b) for a secondary purpose that is directly related to the primary purpose; and
(c) with your consent or where required or authorised by law.

3. How we collect your Personal Information
(a) We may collect Personal Information from you whenever you input such information into the Website, related app, or provide it to Us in any other way.
(b) We may also collect cookies from your computer which enable us to tell when you use the Website and also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
(c) We generally don’t collect Sensitive Information, but when we do, we will comply with the preceding paragraph.
(d) Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.

4. Purpose of collection
(a) We collect Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.
(b) We customarily only disclose Personal Information to our service providers who assist us in operating the Website and providing our Services. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
(c) By using our Website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information directly from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.

5. Security, Access and correction
(a) We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained it, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 7 years to fulfill our record keeping obligations.
(b) The Australian Privacy Principles:
(i) permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and
(ii) allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).
Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.

6. Who We Share Your Personal Information With
(a) We routinely share personal information with:
(i) Service providers we use to help deliver our products or services to you, such as payment service providers, warehouses and delivery companies;
(ii) Other third parties we use to help us run our business, such as marketing agencies or website hosts;
(iii) Third parties approved by you, including people nominated by you or third-party payment providers;
(iv) Emergency Services such as police, fire and ambulance
(v) Our insurers and brokers;
(vi) Our bank(s).
(b) We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose
contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors, e.g. in relation to ISO or Investors in People accreditation and the audit of our accounts.
(c) We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

7.Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by Lotus Zhong and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

8. Overseas transfer
Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia, i.e. transferred to recipients located in the United States. You consent to us transferring your Personal Information to the United States in the knowledge that if your Personal Information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian law.9. How to contact us about privacy
If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: [email protected].